Customer Service PariPulse Bangladesh
Quality and round-the-clock service is what we offer to each of our players. You can always contact PariPulse support team for help if you encounter a problem or want to ask a question. We work 7 days a week without weekends, holidays and breaks. And to make it more comfortable for you to contact the support team, we have added several ways to contact our specialists. Each of them is described in detail on this page.
You can solve any problem via email. We have created several support addresses so that you can send your issue to the right support department right away. If you encounter a problem or need advice, please use one of the following contacts.
General questions: [email protected]
Technical support: [email protected]
Security: [email protected]
Complaints and suggestions: [email protected]
Data protection: [email protected]
Contacting PariPulse support via email is a good option if your problem is serious and requires a detailed review. But be prepared to wait. It can take up to 24 hours to review the issue and provide assistance. We ask that you follow a few guidelines to make our job easier:
- Fill in all fields before sending an e-mail. In the subject line, specify the essence of the problem. And in the main text field, list all the details. Try to describe your issue in as much detail as possible. If possible, attach screenshots and other additional materials to the letter;
- Send emails to the official PariPulse contacts. Use the email addresses that we have listed above. Do not take contacts from third-party sites. Otherwise, you may encounter scammers;
- Use your own email. Send an email from the email address you used to register with PariPulse. This way we will know at a glance which player needs help;
- Do not respond to promotional emails. In such emails you will not get a response from the support team and will waste your time;
- Do not send multiple emails. Especially if they are related to the same problem. This will only make our job more difficult;
- Do not be rude to the support team. Even if you feel negative emotions, do not insult our specialists. This may result in your account being blocked.
We work around the clock and deal with players’ requests one by one. As soon as it reaches you, you will receive a response. If you are not ready to wait up to 24 hours, use another way to contact PariPulse support.
Online Chat
An alternative way to contact PariPulse support team is online chat. It is available on the website and in the mobile application. Click on the button to launch it and write a message in the opened window. Send it and wait for our specialist to reply to you. On average, it takes no more than 15 minutes. Communication via chat is perfect for solving simple problems and getting quick consultations.
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